| 2012-01-10 13:08:55 utc | _sushi | hi |
| 2012-01-10 13:10:56 utc | _sushi | I'm totally new to route and wonder if its the right tool for the workflow management in our app, let me explain some of the requirements: |
| 2012-01-10 13:13:32 utc | _sushi | for example I need to be able to find all work items in specific state, pick some and define a other state to them |
| 2012-01-10 13:14:43 utc | _sushi | more generally, would you suggest using RT for a call-center dial plan ? |
| 2012-01-10 13:14:51 utc | phaeron | best would be to ask on the mailing list (google group). |
| 2012-01-10 13:15:21 utc | phaeron | however what you are describing sounds like implementation. you need to describe the general business process. |
| 2012-01-10 13:16:06 utc | _sushi | ok thanks |
| 2012-01-10 13:16:42 utc | phaeron | or wait for jmettraux to login here |
| 2012-01-10 13:16:49 utc | phaeron | he's the ruote developer |
| 2012-01-10 13:17:06 utc | _sushi | ok thanks a lot |
| 2012-01-10 13:18:22 utc | _sushi | btw, anyone with good ruote background free to hire for a project? |