ruote tmp/log_2012-01-10.html

2012-01-10 13:08:55 utc _sushi hi
2012-01-10 13:10:56 utc _sushi I'm totally new to route and wonder if its the right tool for the workflow management in our app, let me explain some of the requirements:
2012-01-10 13:13:32 utc _sushi for example I need to be able to find all work items in specific state, pick some and define a other state to them
2012-01-10 13:14:43 utc _sushi more generally, would you suggest using RT for a call-center dial plan ?
2012-01-10 13:14:51 utc phaeron best would be to ask on the mailing list (google group).
2012-01-10 13:15:21 utc phaeron however what you are describing sounds like implementation. you need to describe the general business process.
2012-01-10 13:16:06 utc _sushi ok thanks
2012-01-10 13:16:42 utc phaeron or wait for jmettraux to login here
2012-01-10 13:16:49 utc phaeron he's the ruote developer
2012-01-10 13:17:06 utc _sushi ok thanks a lot
2012-01-10 13:18:22 utc _sushi btw, anyone with good ruote background free to hire for a project?